Get in touch with us

Whether you’re curious about features, a free trial, or even press – we’re ready to answer any and all questions.

Explore

Whether you’re curious about features, a free trial, or even press – we’re ready to answer any and all questions.

Support

Need a hand using NauNauSOS App or managing your account? Go through our FAQs, our Knowledge Base or for more help contact our Customer Experience Champions.

Partnership

We’re open to co-marketing arrangements with awesome people and brands. Fill out the form here, and our Partnerships Manager will circle back.

FAQs

Subscription is based on your country. 

Once you download and install, you are able to see the cost of subscription.

You can save on subscription by referring family and friends by using your referral code.

Open the app, go to settings and then click on “Invite your friends”.

NauNau SOS only works when you smartphone is connected to a data network, either through your carrier or through Wi-Fi.

In the event your phone gets disconnected after sending an alert, you tribe will receive the alert from your last captured GPS location and they may be able to start from there.

While creating a new account, your phone rebooted or lost connection or you got distracted and need to continue with registration.

1. Open NauNau SOS app

2. If you started by creating account on Sign Up screen:

 – Enter the user name and password that you created

 – Tap Submit and this will continue where you stopped the account creation process

3. If you started by creating your account via the Google Link:

– From the app screen, tap the Google link on the bottom of the screen

– Select the email address that you used to create the account

– Continue the process from here.

Yes, you can. You can add and remove any contact from your list by tapping Settings, then Contacts. Locate the contact’s name and slide the name all the way to the left to delete them.

 

Yes, you can. Everyone with a smartphone can use NauNau SOS, even if you are hearing impaired.

During an emergency, you can send an SOS of the current situation along with a non-verbal custom message.

SMS messages may be delayed due to network congestion, carrier settings, or other factors outside of our control, or this may be blocked by your contact’s carrier.

If the problem persists, please contact support by sending us an email at support@naunausosapp.com or chat with on our website.

No, you are not obligated to add 5 people to your contact list. Although, we advise adding up to 5 responsive and responsible individuals to your tribe so that you SOS can spread wider.

You have to add at least 1 person to your tribe for you to be able to send SOS.

NauNauSOS doesn’t track the user’s location all the time. It activates GPS tracking 5 minutes before sending an alert. It ensures the privacy of the user and extends battery life.

Get in Touch with Us

Whether you’re curious about features, a free trial, or even press – we’re ready to answer any and all questions.

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